Communicating and Negotiating Effectively

Communication is a fundamental concept in human development. As expected, good communication within a work environment, a business, or an organization has positive effects on its development. In this course, you will learn about the concept of organizational communication, its contribution and necessity, as well as its potential barriers. In the second part of the course, you will learn about the concept of negotiation, which is closely related to communication, its strategies, and stages. Finally, you will see how communication and negotiation shape labor relations at state level, with reference to examples from European countries.