Effective Food Management in Room Service

Format

Online Course

Starting date

October 2024

Language

English

Duration

40 - 60 minutes

About the course

There are various ways to keep a guest satisfied with the food at a hotel. One of these is room service. When done correctly, room service enhances the hotel's quality and reduces food waste, a phenomenon that is increasingly common and has both economic and environmental impacts.

Continuous staff training on the requirements of room service is crucial to achieving guest satisfaction. It is important for staff to know the steps for sourcing, storing, processing, and presenting food to guests, as well as understanding what should be done and what should be avoided to ensure the food remains appealing and does not spoil during the process.
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Contents - Topics

Learning Objectives

Upon successful completion of this course, you will be able to:
  • Understand the connection between room service and guest satisfaction.
  • Recognize the importance of managing room service and its role in the growth of the hotel.
  • Identify the causes of food waste.
  • Apply practical tips for the proper management of food.
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This course is addressed to

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  • Hotel employees