Optimal Cleaning Techniques

Format

Online Course

Starting date

October 2024

Language

English

Duration

40 - 60 minutes

About the course

Cleanliness in hotels is one of the most important factors influencing guest experience and satisfaction. Attention to cleanliness builds guest trust, improves their perception of hotel quality, and reduces the chances of negative reviews. Additionally, it contributes to an increase in repeat visits and promotes positive word-of-mouth recommendations. Adopting sustainable cleaning practices, such as using eco-friendly products, conserving water, and reducing waste, also enhances the hotel’s environmental image and long-term efficiency.

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Contents - Topics

Learning Objectives

Upon successful completion of this course, you will be able to:
  • Understand the importance of cleanliness in a hotel and how it affects guest satisfaction and hotel reviews.
  • Become familiar with cleaning techniques to ensure high hygiene standards across all hotel areas.
  • Efficiently carry out housekeeping tasks, including cleaning rooms, bathrooms, and public spaces.
  • Manage mishaps and stains professionally, ensuring minimal disruption to the guest experience.

  • Apply sustainable cleaning practices that reduce the environmental impact while maintaining service quality.

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This course is addressed to

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  • Hotel managers and employees