Room Preparation

Format

Online Course

Starting date

October 2024

Language

English

Duration

40 - 60 minutes

About the course

Room preparation involves the care and maintenance of guest spaces, ensuring a pleasant stay. The cleanliness of the room is a key factor in guest satisfaction, as a clean and organized environment creates positive impressions. When cleaning policies are properly applied, combined with efficient practices, the guest experience is enhanced, and the hotel's reputation is strengthened. In this course, participants will explore the main cleaning procedures, the importance of room ambiance, and the difference between cleaning and disinfection, all aimed at ensuring high standards of hygiene and quality service.

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Contents - Topics

Learning Objectives

Upon successful completion of this course, you will be able to:
  • Understand the importance of excellent room preparation for guest experience.
  • Recognize the appropriate cleaning equipment for rooms and bathrooms.
  • Design a room preparation plan, including necessary steps and timelines.
  • Analyze the cleaning actions for rooms and bathrooms, identifying differences in each process.
  • Compare cleaning and disinfecting procedures, recognizing their differences and importance for room hygiene.
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This course is addressed to

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  • Hotel employees